Installing alarm systems is more than just a technical job. You also must act as a salesperson and a consultant for your clients. Whether you're working with residential or commercial customers, you can expect your clients to ask questions and look to you for advice on the system that best serves their unique needs.

Alarm manufacturers — such as the Honeywell alarm system supplier — typically offer their systems in wired and wireless configurations, which will often be one of the first decisions your customers will need to make. How can you know which option is best for each client? These three questions will help you better determine their needs to make an informed recommendation.

1. Is Budget Your Primary Concern?

Many customers view wireless systems as an option that favors convenience first, but there's another even more significant advantage: cost. Since wireless systems don't require complex installation procedures, wire runs, or building modifications, they're often cheaper. Even if the equipment costs more, installation is often much less.

Wireless systems may be the best option for clients who want a high-quality alarm system without spending a lot of money. While there are some downsides (discussed later), these systems offer flexibility without the need to undergo a major and potentially disruptive installation process. As a result, they're an excellent choice for the budget conscious.

2. Do You Value Reliability Above All Else?

The primary advantage of a wired system is reliability. Wired systems use hardwired control panels that link directly to a monitoring service or local server. Additionally, sensors and cameras rely on wired connections for both power and data transmissions, ensuring that there are no concerns about battery life or signal interference.

These advantages make wired systems ideal for use cases where the maximum possible uptime is critical. Although wireless systems still offer excellent reliability, they are vulnerable to potential disruptions that wired systems aren't. Additionally, hardwired power means that these systems require less upkeep.

3. Are You Looking for Flexibility?

One downside to fully wired systems is that they're often more difficult to modify. Adding new sensors or cameras may require additional wiring and building modification, creating more costs later. This drawback may not be an issue if your client doesn't plan on future additions, but it may be a problem for customers who want to upgrade their system later.

Wireless systems offer this flexibility, but hybrid systems are another option. A hybrid system uses a wired link for the main control panel, ensuring a constant and reliable connection for monitoring and control. However, some sensors and cameras may connect wirelessly, offering flexibility for future additions and modifications.